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Privacy Policy

Effective Date: March 1, 2026

This Privacy Policy explains how Strategic Systems Inc. (“we,” “us,” “our” “company”) collects, uses, and shares information when you use our website, use our services, communicate with us, or otherwise interact with us. This Privacy Policy is part of and incorporated into the Company’s Terms and Conditions policy.

This Privacy Policy applies to information collected through our website, marketing activities, and communications. Information processed on behalf of customers in course of providing IT or managed services is governed by applicable customer agreements and data processing addenda.

This Privacy Policy is intended to apply nationwide and is drafted to satisfy the requirements of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), as well as other applicable U.S. privacy laws.

1. Information We Collect and Why We Collect it

We collect personal data to operate our business and provide you with our services. We only collect the information that is necessary for the purposes outlined in this policy.

The types of personal information we collect, and our reasons for collecting it, are described below:
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Account and Profile Data: When you create an account, we collect your name, email address, and password.
- Purpose: This information is necessary to set up your account, authenticate you, and provide you with access to our services.
Customer Support Information: If you contact our support team, we collect your name, email address, and the content of your communication.
- Purpose: To respond to your inquiries and provide customer support.
Transaction Data: If you make a purchase, we collect your payment information and billing details.
- Purpose: To process your transaction and fulfill your order.
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Information We Collect Automatically

When you use our website or services, we automatically collect certain information about your device and your activity. This includes:

Usage Data: We collect information about how you interact with our services, such as the pages you visit, the links you click on, and the time and duration of your visit.
- Purpose: To analyze and improve the performance of our website and services.
Device Information: We collect information from the device you use to access our services, such as your IP address, browser type, operating system, and unique device identifiers.
- Purpose: To secure our services, prevent fraud, and ensure the correct display of our content.
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Information We Receive from Third Parties

We may receive information about you from third-party sources. For example, if you log in to our service using a social media account, we may receive your public profile information from that service.

Purpose: To streamline the account creation process and enhance your user experience. We will only use this information in accordance with the third party's privacy policy and your privacy settings on that service.
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Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and store certain information. Cookies are small data files stored on your device. We use them for several purposes:

Strictly Necessary Cookies: These are essential for the operation of our website (e.g., to remember items in your shopping cart).
Analytics and Performance Cookies: We use these to understand how visitors use our website, which helps us to improve its functionality.
Targeting and Advertising Cookies: These are used to deliver advertisements that are more relevant to you and your interests.

You can learn more about how to manage your cookie preferences by adjusting your browser settings.

Notice at Collection (California) We collect personal information for the purposes described in this policy. We do not sell or share personal information for cross-context behavioral advertising. We do not collect or use sensitive personal information beyond permitted purposes.

2. Permitted Sharing

We may share your personal information with the following categories of third parties for the purposes described below:

Service Providers: We engage trusted third-party service providers to perform functions and provide services to us. We may share your personal information with these providers to facilitate our services, such as:
- Cloud Hosting Services: To store your data securely.
- Payment Processors: To process your transactions.
- Analytics Providers: To help us analyze how our services are used and improve them.
- Customer Support Platforms: To assist with your support inquiries. We only share the minimum amount of information necessary for the service provider to perform its function, and these parties are contractually obligated to protect your data.
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Affiliates and Corporate Partners: We may share your information with our affiliated companies, which are under common ownership or control. This is to help us provide you with a unified and consistent service. We may also share information with trusted business partners to provide you with joint products or services.
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Legal and Regulatory Disclosures: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), to protect our rights, or to protect the safety of our users or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any such transfer and any choices you may have regarding your information.
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With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
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For Marketing and Advertising: We may share certain information, such as your email address (in a hashed format), with third-party advertising partners to deliver targeted advertisements to you. You have the right to opt-out of this sharing. Please refer to the "Your Privacy Rights" section for more details.

3. SMS Consent and Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Strategic Systems Inc., we may use your mobile number and SMS consent status to send and respond to text messages, including conversational person-to-person communications, appointment reminders, follow-ups, service coordination messages, recruiting communications, support messages, and other important service-related updates. Message frequency varies. Message and data rates may apply.

We do not sell, rent, or share mobile information, SMS opt-in data, or SMS consent status with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers, such as messaging platforms, phone companies, and vendors that help us deliver text messages, solely as needed to provide the Text Message Service. We may also disclose information as necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

You may opt out of receiving text messages at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any text message you receive from us. Because our Text Message Service may involve person-to-person communications, opt-out requests may apply to the specific conversation and associated phone number from which you received the message. For assistance, reply HELP or contact us at info@strsi.com.

For more information about Strategic Systems Inc.’s text messaging program, please review our SMS Terms of Use.

4. Data Security

We take the security of your personal information very seriously and have implemented reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Your Privacy Rights

We believe you should have control over your personal data. Below is a summary of the key rights you have under data protection laws. To exercise any of these rights, please contact us at info@strsi.com.
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Right to Know and Access: You have the right to request a copy of the personal information we hold about you. This includes information about what data we collect, why we collect it, and who we share it with.

Right to Correction: You have the right to ask us to correct any personal information you believe is inaccurate or incomplete.
Right to Deletion (Right to be Forgotten): You have the right to request that we delete your personal data. We will fulfill this request unless we are required to retain the data by law.
Right to Opt-Out of Data Sharing/Sale: You have the right to direct us not to share or "sell" your personal information with third parties. To exercise this right, please click [insert "Do Not Sell My Personal Information" link here].
Right to Object to Processing: You have the right to object to our processing of your personal data for certain purposes, such as direct marketing.
Right to Data Portability: You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request to us by:

Emailing us at: info@strsi.com
Calling our toll-free number: 855-717-4774

Your request must include sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information. We will respond to all legitimate requests within 30 days of receiving your request. Please note that we may ask you to provide additional information to confirm your identity before processing your request.

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7. Policy Updates

We reserve the right to modify this Privacy Policy at any time, in our sole discretion. Any changes to this policy will be effective immediately upon being posted on this page, with an updated "Last Updated" date at the top.

We will provide notice of any material changes to this policy by sending an email to the primary email address specified in your account, or by placing a prominent notice on our website. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the terms.

If you do not agree with the terms of the revised policy, you should stop using our services and, if applicable, delete your account.
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