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Privacy Policy

Effective Date: December 16, 2025

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This Privacy Policy explains how Strategic Systems Inc. (“we,” “us,” “our” “company”) collects, uses, and shares information when you use our website, use our services, communicate with us, or otherwise interact with us. This Privacy Policy is part of and incorporated into the Company’s Terms and Conditions policy.

This Privacy Policy applies to information collected through our website, marketing activities,
and communications. Information processed on behalf of customers in course of providing IT or managed services is governed by applicable customer agreements and data processing addenda.

This Privacy Policy is intended to apply nationwide and is drafted to satisfy the requirements of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), as well as other applicable U.S. privacy laws.

1. Information We Collect

We may collect:

Contact information (e.g., name, email address, phone number)
Account information (if you create an account)
Customer support information (messages, inquiries)
Usage data (e.g., pages visited, interactions, approximate location from IP)
Device and log data (e.g., IP address, browser type, device identifiers)

We may also collect information through cookies and similar technologies used for functionality, analytics, security, and performance.

Notice at Collection (California)
We collect personal information for the purposes described in this policy. We do not sell or share personal information for cross-context behavioral advertising. We do not collect or use sensitive personal information beyond permitted purposes.

2. How We Use Information

We use information to:

Provide and operate Services
Communicate with you (including support)
Send transactional notices (e.g., security or service-related)
Improve, troubleshoot, and secure the Services
Comply with legal obligations and enforce our terms

3. How We Share Information

We may share information:

With service providers who help us operate (e.g., hosting, analytics, customer support tools, messaging providers)
With carriers and messaging partners as needed to deliver SMS
To comply with law, regulation, legal process, or governmental requests
To protect the rights, security, and integrity of our users, customers, and Services

We do not share more than necessary for the purpose described. We do not sell personal information or share personal information for cross-context behavioral advertising, as those terms are defined under applicable privacy laws.

4. Data Retention

We retain information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., compliance and dispute resolution).

5. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

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Access to personal information is limited to authorized personnel and service providers with a legitimate business need.

6. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. California residents may exercise their rights by contacting us using the information below. We may take reasonable steps to verify your identity before responding within statutory timeframes.

7. California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), subject to certain exceptions:

Right to Know/Access. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to legal exceptions.
Right to Correct. You have the right to request correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing. We do not sell personal information or share personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information. We do not use or disclose sensitive personal information beyond permitted purposes.
Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

8. Children’s Information

Our services are not directed at children under the age of thirteen (13), and we do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate, subject to applicable legal safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above indicates when it was last revised.

Contact Us

Strategic Systems Inc.
Email: info@strsi.com
Phone: 855-717-4774
Address: 475 Metro Place South, Suite 450, Dublin, Ohio 43017

SMS Privacy Notice

This section explains how we handle information related to our SMS/text messaging program.

Information We Collect for SMS

When you opt-in to receive SMS messages, we may collect:

Your mobile phone number
Opt-in/consent records (date/time, source, and method of consent)
Message content you send and we send (and delivery metadata)
Customer support interactions related to SMS

How We Use SMS Information

We use SMS-related information to:

Send the messages you opted-in to receive (e.g., alerts, reminders, support, promotions if applicable)
Provide customer support and respond to requests
Maintain compliance with telecom and anti-spam requirements
Prevent fraud, abuse, or security incidents
Improve our messaging quality and user experience